Terms of Sale:
Terms of sale are NET 30 DAYS. On all open accounts, a 1% service charge on the unpaid balance will be assessed for every succeeding month until the account becomes current. If the account exceeds the open account limit as determined by PBM, Inc’s financial department, all shipments will be held until the account is within standard terms or shipments are made on a COD basis.
All purchases will be shipped F.O.B. Irwin, PA, except where otherwise negotiated by PBM’s Inside Sales Representatives.
$100 Rep Net Minimum per order.
PBM manufactures to order. Goods may not be returned for any reason without approval by PBM, Inc. and without being accompanied by a Return Material Authorization (RMA) and under the following conditions: (a) Where the goods shipped by PBM (I) do not conform to the description of the goods in the PBM contract of sale, (ii) included a defect in material or workmanship at the time of shipment or (iii) otherwise do not fulfill PBM’s obligations under the contract. (b) Where the goods (I) are returned to PBM within 30 days after PBM’s original shipment of the goods,(ii) are not specially ordered items, (iii) are in their new and unused condition and (iv) are identified by their original sales order number. PBM will bear all freight charges on returns covered by paragraph (a) above. Customer will bear all freight charges resulting from returns covered by paragraph (b) above, and all returns to which paragraph (b) above is applicable will be subject to a restocking charge of 25% of the price which the customer paid to PBM for the standard goods returned. Additional restocking charges will apply to polished valves and automation and accessories. Under no circumstances is overstocking by a representative or customer a valid reason for return of any item. Return Material Authorizations are valid for a period of (90) days from issue and are void and unusable at the end of this period. Thecustomer is responsible for assuring that proper packaging protects the valves in new and reusable condition. Any damage resulting from improper packaging will be accessed by PBM and added to the restocking charge.
PBM, Inc. warrants it’s products against defects in material and workmanship when used in those applications approved by PBM, for a period of one (1) year from the date of original shipment by PBM. PBM’s liability under it’s warranty shall be limited to repair or replacement, at PBM’s option, of such defective products, F.O.B. factory.
Limitation of Liability:
Customer acknowledges and agrees that PBM’s sole responsibility or liability in the case of any breach of the foregoing warranty, shall be for PBM, at PBM’s election, to repair or to provide a replacement for the product or portion thereof with respect to which such warranty contract is breached or to return all payments made by customer with respect to such product or portion thereof.
Any product claimed to be defective must by returned by Customer prepaid for inspection. Items showing abusive or improper use, used for purposes other than intended or having been altered in any manner will not be repaired or replaced except at the expense of the Customer. Products found to be defective by our examination will be repaired or replaced at no expense to the user if such is through our omission or error.
Damage in Transit:
All items are carefully packed when leaving our plant and we cannot be responsible for damage after shipment has been delivered to the carrier. All claims for damaged or lost merchandise should by made to the carrier.
Orders for standard inventoried products are subject to a cancellation charge of 10% to reimburse PBM, Inc. for costs incurred. This charge will be levied on all orders canceled after seven (7) calendar days from order entry. Orders for non-standard or special valves or components, including resale items, are not subject to cancellation after such order has been acknowledged to Customer or end user. Any exceptions to this clause must appear in written agreement prior to placement of order.
Due to continuous product improvements, PBM, Inc. reserves the right to modify or change design without incurring any liability to furnish or install such modifications or changes on products previously or subsequently sold.
PBM Inc. reserves the right to change published prices and other terms and conditions of sale without prior notice.
Orders requesting shipment of valve spare parts within 24 hours, or valve assemblies within 48 hours, of receipt of order by PBM, Inc. may be charged 10% over the net prices otherwise applicable.
Shipment shall be made by PBM in accordance with PBM’s normal delivery schedule.
Field Service Charges:
Upon the Customer’s specific request to PBM, PBM will provide the services of a field service representative. Except where the necessity for the services of the field service representative results solely from acts or omissions for which PBM is responsible, Customer will pay for such field services at PBM’s current prevailing daily field service rate plus all expenses incurred by the filed service representative.
“Buyer acknowledges that the products received from seller are subject to U.S. Export Administration Regulations, as amended, and other applicable laws and related regulations (collectively “regulations”). Buyer hereby gives assurance, with respect to the products and any U.S. Origin technical data, that Buyer shall comply with the Regulations.”
• PBM reserves the right to substitute V-TEF material for other seat/seal materials at our discretion.
• PBM reserves the right to impregnate Bronze castings as needed to address porosity issues. It is the customers’ responsibility to advise in advance if this is not acceptable.
• Suitability and/or Performance of Product – Seller makes no warranties, expressed or implied, regarding suitability or performance of the product offered. Buyer agrees to review all technical data and make final determination as to the suitability of the product for the intended end-use application. If technical data has not been provided and is required to determine suitability, it is the customer’s responsibility to request, obtain and review all pertinent documentation.